Zenzero Restaurant & Wine Bar

In our 2nd edition of EATALCHAM, we had the pleasure of sitting down with Mr Roberto Guiati, the visionary owner of Zenzero Restaurant & Wine Bar in Kuala Lumpur. Celebrating its remarkable 10-year anniversary recently, Zenzero has carved a niche by offering an authentic Italian dining experience that goes beyond exquisite cuisine.

1. As the owner of Zenzero Restaurant and Wine Bar, what motivated you to establish an Italian dining establishment in Kuala Lumpur, and how do you ensure an authentic Italian experience for your patrons?

When I started Zenzero Restaurant & Wine Bar 10 years ago, in fact, we recently celebrated our 10-year Anniversary, I wanted to build a restaurant where our patrons would taste authentic Italian food without breaking the bank. I knew there was a gap in the market as most Italian restaurants were in hotels and were way overpriced. But for me, it wasn’t just about the food, but it was about creating an Italian experience from the moment you walk in, providing a welcoming experience, so typical in Italy, throughout the whole dinner, without the stiff and formal feeling of a fine dining experience yet filling pampered but at home.

To achieve this and constantly ensure we keep delivering on our promises and vision I team up with Italian professionals both in the kitchen, where our Executive Chef guarantees the best and authentic ingredients are sourced following the traditional recipes and as well on the floor where Italian and local managers will welcome our guests as if we were inviting them to hour home.

2. How would you define an authentic Italian dining experience?

At Zenzero we are traditional in terms of recipes as authenticity is one of our main goals, having said that we do embrace local spices such as ginger (of which Zenzero is its Italian translation) or all types of Chili.
We have several dishes that have been on the menu for the last 10 years, The classic Homemade Pappardelle with Beef and Lamb Ragout, or Angel hair with Bottarga and Prawns to the most recent addition but very popular Lobster Paccheri.

3. With Italy’s renowned wine culture, how do you approach the selection of wines for Zenzero? Are there any specific wine and food pairings you would recommend from your extensive collection?

We do pride ourselves in having one of the most extensive Italian wine lists in KL. We cover all regions of Italy with a specific focus on Tuscan wines. But we also offer numerous labels from France and other world wines. Our wine experts will always be ready to suggest the best wine according to your meal and tastes.

4. Regarding ambience and hospitality, what efforts do you make to create a welcoming atmosphere that mirrors the warmth and charm of Italian culture? How does Zenzero aim to transport diners to a genuine Italian dining experience in the heart of Kuala Lumpur?

As I mentioned earlier this plays a big role in making sure our patrons do receive an Italian experience. That’s what Italy is about, our Italian chef and managers as well as me love to discuss and get to know our guests, therefore we spend ample time listening to everyone’s stories and suggestions. Many of our patrons travel the world and dine in the best places, we like to hear those experiences and learn from them.

5. Operating an Italian restaurant in Malaysia may pose unique challenges. Can you share some insights into the specific obstacles you’ve faced and overcome in bringing and maintaining an authentic Italian dining experience in Kuala Lumpur?

I’m sure all my peers will agree in saying that Staffing is one of the main challenges, but we can’t look at it as a problem, we are 10,000 km away from Italy and it’s our job to train properly such a diverse workforce, transferring our passion to all our staff, making them feel they are part of a family, making them understand what Italian hospitality and authentic food is about. One of the greatest rewards for me is seeing my staff grow and improve with such values and passion.

ZENZERO Restaurant & Wine Bar
Address: Lot AG1 Amplewest@Menara 6 No, Jalan Puncak, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur

Contact No.: 03-2022 2899 | For reservations, click HERE

ITALCHAM Members enjoy 10% discount on food and beverage.

  • Not applicable for friends or relatives not holding the ITALCHAM membership card.
  • Not applicable on discounted items or promotions.
  • Applicable only upon presentation of valid ITALCHAM membership card.

Address: No. 119, Jalan Gasing, PJS 10, 46000 Petaling Jaya, Selangor
Phone: +6012 655 7710
Web: www.facebook.com/pages/Fellini-Ristorante-Cafe/250482628940005

ITALCHAM Members enjoy 10% discount before service charge and GST.

Applicable only upon presentation of valid ITALCHAM membership card.

Address: Lot AG1 Amplewest @Menara 6 No, Jalan Puncak, 50250 Kuala Lumpur, Federal Territory of Kuala Lumpur.
Phone: +60 3-2022 3883
Web: https://www.zenzerogroup.com/

ITALCHAM Members enjoy 15% discount off the ala carte food menu at The Living Room at The Westin Kuala Lumpur. 

  • ITALCHAM membership card must be presented for discount entitlement.
  • Offer cannot be exchanged for cash or used in conjunction with other promotions/offers, coupons/vouchers and loyalty/privilege cards.
  • Discounts are applicable to food A-La-Carte menu at The Living Room of The Westin Kuala Lumpur only.
  • Subject to availability and black-out dates apply.
  • Prior reservation is highly recommended.

Address: The Living Room – Level UG, The Westin Kuala Lumpur, 199, Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Kuala Lumpur
Phone: +603-2773 8495
Web: www.marriott.com/hotels/hotel-information/restaurant/details/kulwi-the-westin-kuala-lumpur/5966409/

ITALCHAM Members enjoy 15% discount on food and alcoholic drinks in all of Sofitel Kuala Lumpur Damansara’s main outlets:

ITALCHAM Members enjoy 15% off and on any treatment at our award winning Sofitel Spa ( excluded facial/ mani & pedi)

Terms & Conditions:
– Blackout dates apply
– Applicable for maximum 12 persons in a table
– Present your member’s card and member must be the one dining/ at the Spa
– Not applicable in conjunction with any other promotions/ discounts

Address: Sofitel Kuala Lumpur Damansara, No. 6, Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Malaysia

Phone: +(603) 2720 6688

Web: https://sofitel.accor.com/asia/index.en.shtml

Address: Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone:  +603-2782 8388
Web: https://www.panpacific.com/en/hotels-and-resorts/pr-collection-kuala lumpur/dining.html

ITALCHAM Members enjoy 20% discount on food at The Botanist Lounge & Bar, Thyme and Skye Chill.

  • Offers are not valid for the purchase of cigar, tobacco and all beverages including alcoholic beverages.
  • To enjoy the discount ITALCHAM Members must present a valid ITALCHAM Card before payment is made.
  • Offers are subject to any applicable tax, unless otherwise stated.
  • Prior reservation is encouraged and subject to availability.
  • Offers are not exchangeable for cash or other items and cannot be used in conjunction with any other discounts, privileges, promotions, discount schemes, loyalty programmes, discount cards or vouchers, unless otherwise stated.

Address: Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone:  +603-2782 8388
Web: https://www.panpacific.com/en/hotels-and-resorts/pr-collection-kuala lumpur/dining.html

ITALCHAM Members enjoy 10% discount before service charge.

  • Discount is only valid before 10pm.
  • Applicable only upon presentation of valid ITALCHAM membership card.
  • Not applicable for friends or relatives not holding ITALCHAM Membership card.
  • Not applicable on discounted items or promotions.
  • Not applicable on eve of public holidays & public holidays.

Address: The Starhill, LG 08, Lower Ground, The Starhill 181, Jln Bukit Bintang, 55100 Kuala Lumpur
Phone : +603 2386 6030
Web: www.mmarinis.com
Linktree: https://linktr.ee/maristarkl

ITALCHAM Members enjoy 10% discount before service charge.

  • Applicable only upon presentation of valid ITALCHAM membership card.
  • Not applicable for friends or relatives not holding ITALCHAM Membership card.
  • Not applicable on discounted items/ Sunday brunch or promotions.
  • Not applicable on eve of public holidays & public holidays.

Address : Ground Floor, ONE KL, No.6, Jalan Pinang, 50450 Kuala Lumpur.
Phone : +603 2386 6030 
Web: www.mmarinis.com

ITALCHAM Members enjoy 10% discount before service charge.

Applicable only upon presentation of valid ITALCHAM membership card.

Address: No. 10, Old Malaya, Louring Raja Chulan, 50250 Kuala Lumpur
Phone: +60 3-2078 8008
Web: www.luceosteria.com

ITALCHAM Members enjoy 10% discount on the available cocktail packages

  • Applicable only upon presentation of valid ITALCHAM membership card. 
  • Offer is not applicable on Sundays and is subjected to any applicable tax, unless otherwise stated. 
  • Prior reservation is encouraged and subject to availability. 
  • Offer is not exchangeable for cash or other items and cannot be used in conjunction with any other discounts, privileges, promotions, discount schemes, loyalty programmes, discount cards or vouchers, unless otherwise stated.

CO2 TTDI | 達文敦 is a speakeasy space offering specially crafted beverages and food. The space also offers catering services and rental space for private events, corporate meetings and networking activities

Address: 9A, Lorong Rahim Kajai 13, Taman Tun Dr Ismail, 60000, Kuala Lumpur
Phone: +6011 267 29 619 
Web: https://www.facebook.com/co2ttdi/

More details coming soon.

Stay Tuned!

ITALCHAM Members enjoy 15% discount on all personal training and physiotherapy services at ARKE Fitness. For more information about ARKE Fitness, visit their website.

Address: G-01, Oval Damansara, 685, Jalan Damansara, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Phone: +60 3 9779 0298
Web: www.arkefitness.com

For more information about ARKE Fitness, visit their website www.arkefitness.com
For the terms and conditions, please contact ARKE Fitness HERE

ITALCHAM members are entitled to the following benefits such as:

  • UP-FRONT DISCOUNTS : Discounts directly reducing the fares on all published booking classes of Turkish Airlines even up to lowest promotional fares with Economy Class and Business Class savings.
  • FLEXIBILITY: FREE Rebooking, Rerouting, Refund and No-Show, for *selected fare classes and reduced fees for lower fare classes.
  • EXCLUSIVE BAGGAGE ALLOWANCE: Extra 10kg baggage allowance for all Corporate Club Premium tickets.
  • PERSONAL TOUCHPOINT: Travelers with dedicated Corporate Club Cards will be able to use our corporate check-in counters and business class lounge even when they are flying on Turkish Airlines Economy Class.
  • CORPORATE CLUB HELPDESK: Dedicated helpline in case any changes or assistance required for your tickets, but with your travel agencies, this should be your additional contact point if required.

For more information,  kindly contact us at info@italcham.my or send us a Whatsapp message at +60189004816